Welcome to Heston Car Hire. These Terms of Service govern your use of our website and vehicle rental services. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals through Heston Car Hire are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or vehicle pickup. This document outlines specific terms, conditions, insurance information, fees, and your obligations during the rental period. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will take priority.
Eligibility Criteria
Vehicle Rental Requirements
- To rent a vehicle from Heston Car Hire, you must be at least 21 years old, although age restrictions may differ based on the vehicle type. A valid full driving licence appropriate for the vehicle category is required, along with proof of identity and current address. You will also need to provide valid payment details and a security deposit, as well as meet any additional criteria outlined in the Rental Agreement.
Booking and Payment Details
- Reservations can be made via our website, by telephone, or directly at our Heston office. A deposit may be needed to confirm your booking. Full payment, along with a security deposit, is generally required at the time of vehicle pickup. All charges are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed through secure payment gateways.
4. Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is essential to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be prepared and must be signed by both parties. The vehicle should be returned in the same condition as received, with allowances for ordinary wear and tear. Any new damage will be evaluated and charged accordingly. It is also important to return the vehicle with the same fuel level as when it was collected; additional refueling charges will apply for vehicles returned with less fuel. Late returns may incur extra fees, so please notify us promptly if you anticipate a delay. You will be responsible for any parking fines, traffic violations, or other charges incurred during the rental period, along with an administration fee.
Insurance and Liability Overview
- All rentals include basic third-party insurance. Details regarding coverage and excess amounts are outlined in the Rental Agreement. To manage your financial liability, consider additional insurance options that may be offered. You remain responsible for any damage or loss up to the insurance excess, except when covered by supplementary insurance. Negligence or misuse will result in your liability, regardless of any insurance.
6. Modifications and Cancellations
Cancellation and modification policies differ based on the type of booking and the notice period provided. For detailed information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show may incur additional charges.
Prohibited Activities
Prohibited Vehicle Uses
- Use of the vehicle for illegal activities is strictly prohibited. This includes racing, rallying, off-roading, or engaging in any hazardous driving. Transporting dangerous materials or sub-letting to others is not allowed. Additionally, driving under the influence of alcohol or drugs, exceeding passenger or weight limits, and venturing outside designated geographical areas without authorization are violations of our terms.
Breach of these terms may lead to rental cancellation and fees.
Limitation of Responsibility
To the fullest extent allowed by English and Welsh law, Heston Car Hire will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the amount you paid for the rental in the last 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.
10. Terms Modification
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Your ongoing use of our services indicates acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us.
Heston Car Hire Services
Riverside Way, Heston TW5 0LG, United Kingdom
Contact Number::
442081684201